If you display no other symptoms, such as scaling, itchiness, etc., and you have not suffered any stress, changes in diet, surgery, medication and so on, then the cause may be the chignon. The constant tugging at the hair from the tight chignon can cause hair to fall out, especially at the areas of most pressure around the sides and at the temples. The pressure cuts down on the blood circulation to the scalp and this can starve the hair roots of nutrients and oxygen needed for growth. The pulling may also distort the follicle from which the hair grows and this can cause changes in its growth.

To restore normal growth, a change of style is needed. Stop pulling the hair back and either have it cut to suit your face or hold it back gently with a barrette. Use gentle shampoos and do not rub the hair hard. Avoid using your fingernails on the scalp. Instead, when you shampoo, use your fingertips to gently move the scalp over the underlying bone. This will help to improve the circulation to the area.

If the fallout continues and there is no regrowth, we suggest that you consult a dermatologist or trichologist for further diagnosis and treatment.

During the winter, my skin always feels tight and dry. I buy good skin- care products that I’ve used for years and I have a humidifier. What else can I do?

Our harsh winter weather, the wind, centrally heated apartments and offices, etc., do mean that we are more prone to dehydrated skins as the drier air draws water from our skin. Here are some guidelines to helping you maintain a softer, smoother skin during these months.

It is usually necessary to change some of your skin-care products as the season changes from summer to winter. For example, if you are using a toner for normal to oily skin and a clay exfoliating mask in the summer, then you may switch to a milder toner and a more hydrating mask for the winter. Harsh winter winds mean that extra protection is needed during the day so you may need a heavier moisturizing cream. Be careful on the ski slopes or during other winter activities. The snow reflects about 85 per cent of the sun’s burning rays and this is very drying and damaging to the skin, so wear a sun block and cover your face with a scarf.

Avoid soaking in hot baths and taking long, hot showers as the hot water is very drying. Use warm water and apply a body lotion or a light oil while the skin is still slightly damp. Use milder soaps for bathing, even oilier skins can experience dehydration during the winter if care is not taken.

I work in an office and my makeup always looks faded and washed out under the lights. Can you suggest how to correct this? I have slightly olive skin.

Fluorescent lights have a blue-white glare and this can have a cold and harsh effect, especially if you are wearing slightly iridescent or frosted makeup. Choose instead the matte look. Uneven or blotchy skin will show up more so be sure to use a proper foundation makeup base. Avoid pale lips and true greys and browns. For your skin tone, choose warm colors such as tangerine, corals, shocking pinks, russets or cinnamon for lips and blush. On the eyes use the matte shadows in colors such as teal/aquamarine, heather/plum, grey- green, grey-blue, fawn-brown or cinnamon.